Your Questions, Answered
About KidX
What is KidX?
KidX is a family experience built around a week at a real Japanese preschool. Families travel to Japan, the child attends a local kindergarten or forest preschool for five days alongside Japanese children, and the parents have the week to themselves.
Who runs KidX, and are they qualified to work with young children?
KidX was founded by parents who believed in expansive explorative experiences for young children. Using their backgrounds in business and psychology, they collaborated with passionate local coordinators in Japan. Together the team combines professional expertise, child focused insight and local immersion to support children's learning and families experiences.
Who is KidX for?
KidX is designed for families, with children aged 3 to 6, who want their children to experience nature, a new language, and a different culture. It suits parents who value experience over instruction and who want their children to have a kind of childhood that a dense major city cannot easily provide. It also suits parents who want time to reconnect with each other or to combine the trip with remote work.
Who is KidX NOT for?
KidX is not a guided tour or a travel agency. Families who want airport transfers, fixed itineraries, and someone managing every detail of their holiday will find it isn’t the right fit. It is best suited to independent-minded families who are comfortable exploring and seek an authentic local experience rather than a packaged tour.
Is KidX a travel agency or tour operator?
No. KidX is a preschool-exchange experience, not a travel agency, tour operator, or booking engine. KidX arranges your child's place at a Japanese preschool, arranges accommodation near the school, and supports you through an on-site coordinator and a dedicated WhatsApp group. Families book their own flights and, if they want one, their own car hire. KidX does not sell or resell flights, transfers, or transport.
Pricing & what’s included
How much does a KidX trip cost?
KidX pricing starts from SGD 2,988 for family of three (one child and two adults). Final pricing is bespoke and depends on the location, the dates, and the specific accommodation chosen, so the exact cost is confirmed for each family after discussion. All prices are in Singapore dollars.
What does the price include?
A KidX week is built around five days of preschool for your child, accommodation near the school, an on-site coordinator, and "The Group Chat." Car hire is entirely optional — most families rent a car for convenience, and KidX can point you to a rental provider near the airport.
What is NOT included in the price?
KidX does not include international flights, food and groceries, travel insurance or airport transfer services. Depending on the location, preschool lunch may or may not be included, and this is confirmed for each family before booking.
Does the price change for a larger family?
Yes. The starting price covers one child and two adults. Because pricing is bespoke and depends on location, dates, and accommodation, families with more children or additional adults receive a tailored quote. Several locations offer accommodation that sleeps larger groups.
Your child’s experience
Does my child need to speak Japanese?
No. Children do not need to speak any Japanese to attend the preschool. Young children are used to not understanding everything around them, and play is a shared language that works regardless of words. In some schools, the teachers speak some English, but in KidX’s experience the language gap is not a problem for the children themselves. It is usually the adults who are worrying about the language differences while the children adapt quickly.
What if my child has never been to preschool before?
Children without prior preschool experience are accepted at KidX locations. That said, a child who has never been in any preschool setting may find first days more challenging, simply because everything is new all at once. KidX recommends the full week precisely for this reason: most children takes some time to settle in, and a full week gives them the space to move past the initial adjustment before starting to enjoy it.
How are children supervised during the preschool day?
Children are supervised by the preschool’s own teaching staff during program hours, the same as the local Japanese children who attend. Supervision ratios vary by school. On top of the school’s own staff, KidX provides a coordinator who knows the school, has a relationship with the staff, and is reachable through The Group Chat if anything comes up during the day.
How are allergies, dietary needs, and medical conditions handled?
KidX asks about allergies, dietary requirements, and relevant medical conditions in advance, before the trip, so the right information can be shared with the preschool and accommodation ahead of arrival.
Logistics & getting around
Do parents drive themselves in Japan?
Most families rent a car for the week. You can arrange and hold the rental yourself, or KidX can recommend a provider near the airport, but KidX is not a chauffeur or transfer service. You'll need a valid international driving permit to drive in Japan as a visitor.
What do parents do while the child is at preschool?
The preschool day gives you time to yourselves while your child is exploring, experiencing and making new friends. During preschool hours, you are free to explore the local area, rest, reconnect as a couple, or work remotely if you choose. This is one of the things that KidX families value most about the experience.
Are airport transfers included?
No. You arrange your own transport to and from the airport. Many families rent a car for the week; if you'd like, KidX can suggest a provider.
Can my family choose our own dates?
Yes. You can pick your own week. KidX generally recommends a full week at the preschool rather than a shorter stay, because it takes a child time to get used to the new environment and a full week lets them settle in and enjoy it.
Booking, timing & policies
How far in advance should I book?
You should book as far in advance as you can, and KidX recommends booking at least three months ahead as booking early gives the best choice of dates, locations, and accommodation while allowing the schools to prepare for your child's arrival.
Is there a best time of year to visit?
Every season in Japan has its own festivals, activities, and seasonal experiences, so there is no single best time. Each season offers children something different and unique so the right time depends on your schedule and the kind of experience you seek for your family.
What is the date-change policy?
Date changes are handled on a best-efforts basis and require at least one month’s notice.
What is the cancellation and refund policy?
Cancellations require at least one month’s notice. An administration fee of SGD 500 applies to cancellations.
Do we need a visa to visit Japan?
Travellers from Singapore, Australia, and Taiwan do not need a visa for this kind of short-stay visit to Japan. It would be ideal that you confirm current entry requirements for your own nationality before travelling.
What makes KidX different
Why choose KidX instead of arranging a Japanese preschool stay myself?
KidX exists because the founders arranged for a Japanese preschool aimed to deliver expansive experiences coupled with a real coordinator on the ground at each location, flexible dates, a simpler process, and fairer pricing so that you can save the time to create exceptional memories with your family.
What is “The Group Chat”?
The Group Chat is a dedicated WhatsApp group set up for every family. It includes the family, the on-site coordinator for their location, and both founders. It runs throughout the trip which means you are not left to figure things out alone. Questions, logistics, and anything that comes up during the week can be handled in real time by people who know the place and the school. It is the biggest difference between KidX and a self-arranged or competitor experience.
Why is a Japanese preschool week valuable for a child from a city like Singapore?
Children growing up in a dense major city often have limited access to unstructured time in nature. At a KidX forest or village preschool, children chase butterflies, play in rivers, plant and harvest food, and spend their days outdoors alongside local children. For many KidX families, the trip is the first time their child has done these things. KidX frames this as giving a child a dose of childhood that a major metropolis cannot easily provide.
Contact
How do I get started?
Book a discovery call through WhatsApp or Email. We will help you choose a location and dates, and confirm a tailored quote for your family.